Technical Service and Maintenance Support

At Healthcare 21 we recognise that our customers require certainty, continuity and longevity from their equipment in combination with a fundamental objective to ensure that they get the maximum potential from our products and guarantee limited disruption and longevity of your equipment.

Unlike other healthcare service providers, with our service engineering team, your business can rest assured that we will provide first class service and repair for your equipment.

Unlike other healthcare service providers, with our service engineering team, your business can rest assured that we will provide first class service and repair for your equipment.

Service Team

Healthcare 21's Service Division includes a nationwide team of engineers who ensure vast coverage and a local presence throughout Ireland for all maintenance and service requirements. Our engineers are market leaders in terms of their extensive knowledge and up-to-date training. Our Engineers are fully covered by company public and product liability insurance. Our extensive knowledge and experience of the service business in Ireland has resulted in the development of a large spare parts stock holding and the ability to source parts from a variety of suppliers without delay. A dedicated technical service administration team supports our engineers to ensure swift and efficient Service & Repair to our customers across all healthcare sectors including Acute and Primary Care settings throughout Ireland.

Service and Repair

Here at Healthcare 21, we offer a comprehensive service package to all healthcare institutions throughout Ireland. Our service solutions are tailored to best meet the individual needs of the clinician and client and can vary from routine preventative maintenance to fully comprehensive packages carried out at regular intervals as agreed with you and your team. Our service offering includes:

• Aids & Appliances 
• Powered and Manual Mobility 
• Patient Moving and Handling Equipment – Mobile and Overhead Hoists 
• All brands and types of beds including electric profiling beds
• All brands and types of Dynamic Mattresses 
• Bathing Equipment including Baths, Bath Lifts and Bed Pan Washers 
• A vast range of medical equipment 
• Equipment Audits 
• Installations

Service Management Programme

Our Service Management Programme is designed to provide the exact level of equipment servicing and maintenance our customers require to maintain peak performance. Products that are manufactured for reliability and efficiency need regular maintenance to ensure that they operate efficiently. Our Service Management Programme ensures that all equipment is fully operational, thereby maximising resources, minimising downtime and reducing overall costs.